Shipping policy

**Shipping Policy**

Thank you for shopping with Sweetypetsframes. Below you will find details about our shipping process.

**Processing Time**
Each portrait is custom-made. After you place your order and approve the preview, production typically takes **2–4 business days**.

**Shipping Time**
Once your portrait is ready and shipped, delivery times are typically:

* **United States:** 3–7 business days
* **Canada:** 5–10 business days
* **Europe:** 7–12 business days
* **International orders:** 7–15 business days

Please note that shipping times may vary depending on location and carrier delays.

**Order Tracking**
Once your order has been shipped, you will receive a **tracking number via email** so you can follow your package.

**Shipping Costs**
Shipping costs are calculated at checkout depending on your location.

**Custom Products**
Because each portrait is made specifically for you, please ensure the photo and pet name submitted are correct before confirming your order.

**Delays**
During holidays or periods of high demand, processing and shipping times may be slightly longer.

If you have any questions about your order, please contact us at:
**[support@sweetypetsframes.com](mailto:support@sweetypetsframes.com)**

Thank you for trusting Sweetypetsframes to create a special portrait of your pet.